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United Airlines

November 13, 2026

United Airlines Bans Third-Party AI Agents Including Meta's Muse From Making Bookings, First Major Carrier to Block Agentic Tools

United Airlines announced Wednesday that it will prohibit third-party AI agents from making flight reservations on its platforms, becoming the first major U.S. carrier to block the emerging category of consumer-facing "agentic" tools. The ban targets Meta's Muse, OpenAI's dots,…